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Ordering and Shipping FAQ
  1. What are the normal delivery times? How long will my order take to arrive?
  2. How can I track my delivery once it's shipped?
  3. What do I do if the item has been damaged?
  4. What do I do if there's a mechanical problem with a fan or ventilator once I've installed it?
  5. When will my order be available for collection from the Trade Counter?
  1. What are the normal delivery times? How long will my order take to arrive?

    Next Day - Delivered between 8am to 6pm

    Standard - up to 4 working days

    Postal - up to 10 working days



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  2. How can I track my delivery once it's shipped?

    Check the confirmation email:

    If it's shipped via TNT, you will receive a consignment number and you will be able to check delivery progress on TNT website at http://cgi.tnt.co.uk/trackntrace/ or freephone 0800100600

    Orders sent via Royal Mail post are untrackable, please allow up to ten working days for delivery.

    Direct from factory - please email dispatch, and as soon as we have any answers will advise you.



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  3. What do I do if the item has been damaged?
    Please inspect the item thoroughly for damage BEFORE signing for it or accepting it. If damage has occured, only sign for the item as damaged or reject the delivery. We cannot pursue the issue with our couriers if this is not done.

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  4. What do I do if there's a mechanical problem with a fan or ventilator once I've installed it?

    In the first instance, please contact the manufacturer directly for technical assistance.


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  5. When will my order be available for collection from the Trade Counter?
    You will receive an email which will confirm that order is available to collect

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110MM X 54MM FLAT CHANNEL DUCTING 1 METRE
01. 110MM X 54MM FLAT CHANNEL DUCTING 1 METRE
JUBILEE CLIP - 100MM
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JUBILEE CLIP - 150MM
03. JUBILEE CLIP - 150MM
SYSTEM 100 RECTANGULAR FLAT CHANNEL CLIP
04. SYSTEM 100 RECTANGULAR FLAT CHANNEL CLIP
RECTANGULAR SYSTEM 100 (110 x 54mm) DUCTING FLAT CHANNEL CONNECTOR
05. RECTANGULAR SYSTEM 100 (110 x 54mm) DUCTING FLAT CHANNEL CONNECTOR
JUBILEE CLIP - 125MM
06. JUBILEE CLIP - 125MM
SYSTEM 204 FLAT CHANNEL 1 METRE
07. SYSTEM 204 FLAT CHANNEL 1 METRE
SYSTEM 204 CONNECTOR
08. SYSTEM 204 CONNECTOR
100MM ROUND 90 DEGREE BEND
09. 100MM ROUND 90 DEGREE BEND
100MM DUCTING ROUND PIPE / HOSE STRAIGHT CONNECTOR
10. 100MM DUCTING ROUND PIPE / HOSE STRAIGHT CONNECTOR
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SEMI-RIGID ALUMINIUM FLEXIBLE DUCTING - 3M - 80MM
Excellent service with fast response and delivery. ..
5 of 5 Stars!
click here to see what's up for auction!
Specials more
FLEXIBLE ALUMINIUM - PVC COMBI HOSE 152MM DIA, 6 METRES
FLEXIBLE ALUMINIUM - PVC COMBI HOSE 152MM DIA, 6 METRES
List Price: £30.10
Special: £19.42
Featured more
100MM BULL-NOSE VENT WITH LOUVRES
100MM BULL-NOSE VENT WITH LOUVRES
List Price: £41.69
Special: £35.64
  Saturday 19 May, 2012        




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