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Ordering and Shipping FAQ
  1. What are the normal delivery times? How long will my order take to arrive?
  2. How can I track my delivery once it's shipped?
  3. What do I do if the item has been damaged?
  4. What do I do if there's a mechanical problem with a fan or ventilator once I've installed it?
  5. When will my order be available for collection from the Trade Counter?

  1. What are the normal delivery times? How long will my order take to arrive?

    Next Day - Delivered between 8am to 6pm

    Standard - up to 4 working days

    Postal - up to 10 working days



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  2. How can I track my delivery once it's shipped?

    Check the confirmation email:

    If it's shipped via TNT, you will receive a consignment number and you will be able to check delivery progress on TNT website at http://cgi.tnt.co.uk/trackntrace/ or freephone 0800100600

    Orders sent via Royal Mail post are untrackable, please allow up to ten working days for delivery.

    Direct from factory - please email dispatch, and as soon as we have any answers will advise you.



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  3. What do I do if the item has been damaged?
    Please inspect the item thoroughly for damage BEFORE signing for it or accepting it. If damage has occured, only sign for the item as damaged or reject the delivery. We cannot pursue the issue with our couriers if this is not done.

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  4. What do I do if there's a mechanical problem with a fan or ventilator once I've installed it?

    In the first instance, please contact the manufacturer directly for technical assistance.


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  5. When will my order be available for collection from the Trade Counter?
    You will receive an email which will confirm that order is available to collect

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Shopping Cart more
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New 2013 Spring Product Guide Available an_extractor_fan_that_recovers_heat bathroom_extractor_fans_border bathroom_extractor_fans_picture_only bathroom_extractor_fans_border bathroom_extractor_fans_border ever_seen_an_external_extractor_fan bathroom_extractor_fans_border interested_in_humidity_levels need_an_extractor_fan_with_your_ducting plastic_ducting price_promise stainless_steel_grilles the_best_single_room_heat_recovery_unit think_positive vent_axia_centra worm_drive_clips
Best Sellers
110MM X 54MM (4x2) RECTANGULAR FLAT DUCTING 1 METRE - WHITE PLASTIC
01.
110MM X 54MM (4x2) RECTANGULAR FLAT DUCTING 1 METRE - WHITE PLASTIC
METAL HOSE CLIP - 100MM
02.
METAL HOSE CLIP - 100MM
METAL HOSE CLIP - 150MM
03.
METAL HOSE CLIP - 150MM
RECTANGULAR SYSTEM 100 (110 x 54mm) DUCTING FLAT CHANNEL CONNECTOR
04.
RECTANGULAR SYSTEM 100 (110 x 54mm) DUCTING FLAT CHANNEL CONNECTOR
SYSTEM 100 RECTANGULAR FLAT CHANNEL CLIP
05.
SYSTEM 100 RECTANGULAR FLAT CHANNEL CLIP
METAL HOSE CLIP - 125MM
06.
METAL HOSE CLIP - 125MM
SYSTEM 204 FLAT CHANNEL 1 METRE
07.
SYSTEM 204 FLAT CHANNEL 1 METRE
SYSTEM 204 CONNECTOR
08.
SYSTEM 204 CONNECTOR
100MM ROUND 90 DEGREE BEND
09.
100MM ROUND 90 DEGREE BEND
QUICK RELEASE WORM DRIVE CLIPS - STEEL - 60-135MM
10.
QUICK RELEASE WORM DRIVE CLIPS - STEEL - 60-135MM
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Reviews more
FLEXIBLE ALUMINIUM - PVC COMBI HOSE 254MM DIA, 6 METRES
excellent service the combi hose arrived next day after disp ..
5 of 5 Stars!
click here to see what's up for auction!
Specials more
GALVANISED DAMPER UNIT - 200MM
GALVANISED DAMPER UNIT - 200MM
List Price: £24.54
Special: £23.38
Featured more
PREMIAIR RECHARGEABLE MINI DEHUMIDIFIER
PREMIAIR RECHARGEABLE MINI DEHUMIDIFIER
 £19.19




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