The service and the product quality is great.
while it took me a long time to leave a review for this HRV unit I shall believe it is worth taking time to read and hopefully will assist all future byres that will need one .
I am Mechanical engineer and initially was skeptical about the HRV unit. this has been installed in my childrens' bedroom and it is very quiet when in standard - background mode. The room has exposed ceiling, floor and a wall like an offset. This unit did overcome issues with mould and damp to its deep roots, ever since we are not having the issues that were present prior the installation of the HRV unit.
I do strongly recommend to all of those who may go through similar conditions which we went prior the damp issues.
this definitely works as I have given more than a year of use before I wrote this review which as you may see definitely deserves.