Terms and Conditions
Making A Purchase
Making a purchase could not be easier. Just browse our Catalog and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order.
We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction into US Dollars or your own currency.
We accept Visa, Mastercard, Maestro, Delta and American Express. You may send your credit card information via phone, fax, mail or over the Internet.
Money Back Guarantee & Returns Policy
100% satisfaction guaranteed or your money back! If you are unhappy with any product purchase, you may return it within 30 days from purchase for a full refund. This applies to all our goods except non-stock or non reusable items such as chemicals, coatings, plasters, clearance items etc where the item has been opened, and to special order items (items built to order or not carried in stock). This is in addition to your statutory rights. Full Returns Information Here
Goods must be returned in resaleable condition, complete with all contents and packaging.
Make sure you:
- Write the RMA number on the label/parcel!
- Don't stick postage labels on product retail packaging!
- Remember to obtain proof of postage!
We process your order right away for goods in stock. We will normally send your order to you in 3 to 4 business days. International orders are generally received in under 14 days.
The advertisement of any goods or service on this site does not constitute an offer to sell. Your receipt of an order confirmation (electronic, fax or other form) does not constitute our acceptance of your order, or confirm our offer to sell. The Seller reserves the right to accept or decline your order for any reason. The Seller makes every effort to have all products offered on our website in stock and at the price listed. The pricing and availability information presented on our site is the most current information we have, but unfortunately mistakes do occur, and this information does not constitute a guarantee of price or availability.
If your item is not in stock, we will back order it for you. You will always be emailed with the option to cancel your order if you would rather not wait.
For orders made from the UK or the European Union, standard rate 20% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero .
For administration purposes, our company VAT Registration number is GB788304203
Credit Card Security
We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. We do not store credit card details nor do we share customer details with any third parties.
If there is a problem with the goods, please contact us as soon as you are aware. We will deal with the matter as quickly and efficiently as possible, and in accordance with your legal rights.
The Seller will not be responsible for any delay in delivery, or failure to deliver, any products if such delay or failure results from causes beyond its reasonable control, including but not limited to, acts of God, war, terrorism, labour disputes, delay or failure of suppliers or of transportation, or governmental acts.
Monitoring telephone calls and emails
Telephone calls using the telephone numbers provided on this website and email correspondence with i-sells.co.uk at the email addresses accessible through, or discernible from, this website may be recorded or monitored for training purposes. By using such communication methods you are consenting to the recording or monitoring of the same.
Changes to These Terms
These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply to future orders.
All transactions carried out are subject to UK legislation.
Errors and Omissions excepted
If you need to reach us, our contact details are as follows:
Phone: 020 8463 9696
Fax: 020 8318 7755
Post: i-sells.co.uk Showroom Store, 2 St John's Parade, Sidcup High Street, Sidcup, Kent, DA14 6ES
Thank you for visiting our site - we welcome any comments or feedback that you may have: firstname.lastname@example.org
i-sells is the web sales portal of Kair Ventilation Limited. We at i-sells are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at email@example.com.