What cards are accepted?
Click to seeWe can accept Mastercard, Visa, Maestro, Switch, Solo, Delta, and Visa Electron cards. We also accept Paypal payments.
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Will I get a VAT invoice?
Click to seeIs it safe and secure to use your site?
Click to seeYes. All our online orders are processed through a secure payment service using up to 256 bit encryption system. Click on the icons below to view our safety certification from Rapid SSL & Securi
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Can I order without an account?
Click to seeYes, you can use our Quick Checkout option once you have items in your basket. Once you click "Checkout" you will be taken to a page where you can choose to create account/log in or use the Quick Checkout option.
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When should I arrange a fitter / electrician?
Click to seeWe suggest you wait until your goods have been successfully delivered before you book a fitter or electrician.
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Can I amend my order?
Click to seeCurrently we are unable to make amendments to orders, but you may be able to cancel your order and place a new one instead.
If you have changed your mind and want to cancel your order, contact us right away.
But you need to be quick as you have a limited amount of time after placing your order to cancel it depending on the delivery option you’ve selected and the time of day.
To make order processing more efficient, we use automated systems that send orders to the warehouse team instantly to be picked, it is a difficult process to stop so please call us asap to try and stop it.
In case it is too late to cancel, don’t worry, you can still return your items for a full refund.
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Can I cancel my order?
Click to seeYou may be able to cancel your order and place a new one instead.
If you have changed your mind and want to cancel your order, contact us right away.
But you need to be quick as you have a limited amount of time after placing your order to cancel it depending on the delivery option you’ve selected and the time of day.
To make order processing more efficient, we use automated systems that send orders to the warehouse team instantly to be picked, it is a difficult process to stop so please call us asap to try and stop it.
In case it is too late to cancel, don’t worry, you can still return your items for a full refund.
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